SOCIAL
MEDIA AS A CHALLENGE FOR QUALITY JOURNALISM
Social
media refers to the use of web based mobile technologies to turn communication
in to an interactive dialogue. Social media is best understood as a group of
new kind of online media, which share most or all of the following characteristics. Social media encourages
contributions and feedback from everyone who is interested. It blurs the line between media and audience. Most social media services are open to feedback and
participation. They encourage voting, comments and the sharing of information. There are
rarely any barriers to
access and making use of content – password-protected content is
frowned on. Whereas traditional media is about “broadcast” (content transmitted
or distributed to an audience) social media is better seen as a two-way
conversation. Social media allows communities to form quickly and communicate
effectively. Communities share common interests, such as a love of photography,
a political issue or a favorite TV show. Most kinds of social media thrive on
their connectedness, making use of links to other sites, resources and people. Social
networks, in addition, are sites that allow people to build personal web pages
and then connect with friends to share content and communication. The biggest
social networks are MySpace, Facebook and BEBO etc. Blogs also are online
journals.
Members of the society
of professional journalists believe that public enlightenment is the forerunner
of justice and the foundation of democracy. The duty of the journalist is to
further those ends by seeking truth and providing a fair and comprehensive
account of events and issues. Journalists use several methods to justify their
decisions. In most ethical dilemmas, editors and reporters discuss the issue
and consequence of publication before making decision. Also they consider how
newsworthy the story is and whether the public really needs this information. In
comparison, we may refer social media as a challenge, in fact, a serious challenge
to quality journalism. Because social media allows those who are not trained journalists to act as media practitioners by
disseminating information without ethical reasoning.
The issue of
plagiarism in social media has become order of the day, as though it’s ethical.
Because technology has made it easier to plagiarize, and also because
accessibility to thousands of news sources
are so easy, stealing words from
someone else without attribution is not a new phenomenon as far as social media
is concerned. Thus social media is a challenge to ethics of journalism. Another
interrelated issue is that in social medium, there is immediacy, in other words,
less of or nor editing, no conversion as well as no typesetting. Hence, users
may write the way they wish and may likely attempt to tarnish the image of any
personality and disrupt important social structure in a society. While
journalists work in two tasks, gathering the information and putting it into
more acceptable form, social media allows for rampant use of unprofessional
language in communication. This is to say that social media employs the
personal idiosyncrasies of the writer in presenting information. Therefore, in
quality journalism, media practitioners must be objective in their report which
has become a necessity in attaining this goal. Therefore, journalists must
present information the way it is, not the way they expect it to be.
Objectivity in journalism cannot be over emphasized, since without it, there
would be no journalism. Furthermore, it is easy to think of social media as a
win-win situation for businesses and consumers, but that fact is simply not
true. Businesses and consumers both suffer as a result of social media in some
ways, i.e., differences of opinion, errors and mistakes, misuse of information
and distraction of viewers etc.
Nevertheless, there are a lot of errors in
social media communication. This is obviously owed to the imperfect nature of
human beings. They make mistakes and sometimes those mistakes cause big
problems, but those erroneous messages get broadcasted through the social and
viral media networks faster than grandmothers’ gossip chain. The biggest
challenge of social media to quality journalism is that people are migrating
from traditional media in favor of the new media. Despite the fact that
messages transmitted through traditional media are certified and testified in
reality, while widespread information from unknown sources (rumors) which might
not be true in reality, yet, are broadcasted in social media networks. However
this is seen by media practitioners (professional journalists) as a great
challenge because masses nowadays access social media for their informational
needs, and believing it to be a reliable source. But they are getting wrong information and use
them as if it’s real. Because media practitioners are always busy working in order to sift information through various gate keeping
processes, so as to satisfy their (audience, readers, viewers, listeners
etc) with accurate, simple and clear information,
they perceive social media as a challenge to their profession and to the ethics
of journalism.
In conclusion, quality journalism is all about disseminating reality in
an accurate, simple and clear as well as in a reliable manner. The emergence of
social media that people are relying on, has greatly undermined these
objectives. There is simply no journalistic or ethical consideration in social
media information. In a nutshell, people regard social media in a way it is not
supposed to be. Social network users are not journalists but provide
information to heterogeneous and anonymous users that have different ideologies,
interests, opinions, religion, race, perceptions to mention but a few. Often
during conflicts or wars, media plays a
vital role in resolving conflict, in contrast however, social networks, as we
have seen recently, may lead to outbreak of war due to of rumors spreading through social media which
tends to lead to uprisings misunderstandings among conflicting parties. A
recent example is how facebook aids in fueling violence in the ongoing Arab
uprising. This new phenomenon might be perceived as social change, it is one
actually. But the question we need to ask ourselves is, is this the kind of
change we need? Time will surely tell.
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